We do not offer refunds or exchanges unless an item arrives damaged or defective. If this happens, please contact us immediately via Instagram or email at jewelitebyf@gmail.com

Returns & Exchanges

To be eligible for a return or exchange, the item must be in its original condition—unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To request a return, email us at jewelitebyf@gmail.com. If your request is approved, we’ll provide return instructions.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us right away so we can resolve the issue.

Important Notes:

• Sale items and gift cards are non-returnable.
• Customers are responsible for return shipping costs.
• For an exchange, we recommend placing a new order after your return is accepted.

We offer an exchange or refund only if a product arrives damaged or if an incorrect item is received.

Please note: Due to variations in screen settings, lighting, and photography, the actual color or appearance of the jewelry may slightly differ from what is shown online. Exchanges or refunds will not be accepted for such differences in color or style.

For any questions or concerns, feel free to email us at
jewelitebyf@gmail.com